​How can I make a request?

 

Access the link of our WhatsApp and we will immediately communicate to manage the order or in the same way you can leave your information in the contact section. Our designer will attend you directly, we seek that approach with each of our clients.

 

What are the Payment and Shipping methods?

 

Payment is coordinated by bank transfer, Nequi, Western Union or cash and the delivery of the product is made within the first 12 business days. Conditions and design specifications apply.

For special designs, the manufacture of the jewel begins with a 50% payment and the remaining 50% is made on delivery. 

 

For international orders, payment is received by Western union and the shipping cost depends on the place of destination.​ For the United States, deliveries are coordinated internally.

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What guarantee do you offer? 

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Our jewels have a certificate and guarantee of authenticity of the materials, 14kt - 18kt Gold metal and 925 Silver guaranteed, natural precious stones, natural diamonds with a certificate issued by Mafe Gonzalez Jewelry. 

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